Shipping policy
Where we ship
We currently ship across India.
Processing time
Orders are processed and dispatched within 1-3 business days after payment confirmation (or order confirmation for COD).
Delivery time
- Metro cities: 3-5 business days
- Rest of India: 5-8 business days
- Remote areas: may take a few extra days
These are estimates. Delays can happen due to weather, courier issues or high-demand periods.
Order tracking
Once your order ships, you’ll receive an email/SMS/WhatsApp message with a tracking link. You can also contact us with your order number for an update.
Wrong address
Please check your address and phone number carefully. We are not responsible for delays or non-delivery caused by incorrect or incomplete details. Re-shipping charges may apply.
Damaged or missing parcels
If your parcel arrives damaged, tampered with or missing items, please record an unboxing video while opening it and contact us within 48 hours at pritzfashion@gmail.com.
Undelivered orders
If a delivery fails after multiple attempts, the parcel will be returned to us. We’ll contact you to re-ship (extra charges may apply) or refund the order amount, excluding shipping.